Born in January 2025, Serveon sprinted from discovery to live deployments across Kosovo and the Balkans. Explore our journey from the first 100 internal orders to the 20+ restaurants, 4 hotels, and franchise groups now live—and see how we scale through 2026.
Choose the track that best matches your interest and we'll curate the right materials.
Download the latest decks or request a guided walk-through—each document is tailored for early investors.
From the first brainstorming sessions in January to our November BETA showcase.
Jan 2025
Discovery & case studies
Workshopped 18 restaurants across Kosovo and Albania, validating QR-first ordering pain points.
Apr 2025
Internal pilot
Built the first production stack, processing 100 internal orders to validate flows and ops SLAs.
Aug 2025
Beta visits
Embedded with early adopters in Pristina and Gjilan to refine AI prompts, bilingual menus, and staff dashboards.
Oct 2025
Official launch
Live across Kosovo and Albania with 20+ restaurants, 4 hotels, and franchise-run cafés, while testing Serveon’s clustered features for district-level rollouts.
Nov 2025
BETA Showcase
Presenting Serveon as a BETA startup with high-upside entry for early investors ahead of European rollout.
The initiatives originally outlined now shift into our forward-looking plan.
Q1 2026
Scaled pilot expansion
Replicate the Kosovo playbook in DACH and SEE, onboarding 40 multi-venue groups with localized playbooks.
Q2 2026
Payments & loyalty partnerships
Ship PSP and loyalty integrations covering 70% of preferred vendors, unlocking enterprise contracts.
Q3 2026
Franchise & hotel suite
Launch enterprise modules for chain governance, procurement, and group-wide analytics.
We're lining up meetings throughout Web Summit week—reach out and let's collaborate.